Privacy Policy
EFFECTIVE DATE: WEDNESDAY, FEBRUARY 26, 2025
LAST UPDATED: FEBRUARY 27TH 2025
WELCOME TO SARA PEDRAM. WE RESPECT YOUR PRIVACY AND ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA. THIS PRIVACY POLICY OUTLINES HOW WE COLLECT, USE, STORE, AND PROTECT YOUR INFORMATION IN COMPLIANCE WITH UAE FEDERAL DECREE-LAW NO. 45 OF 2021 ON PERSONAL DATA PROTECTION (PDPL).
BY USING HTTPS://SARAPEDRAM.COM, YOU CONSENT TO THE DATA PRACTICES DESCRIBED IN THIS POLICY.
1. Information We Collect
1.1 INFORMATION YOU PROVIDE DIRECTLY
PERSONAL INFORMATION: NAME, EMAIL ADDRESS, PHONE NUMBER, SHIPPING AND BILLING ADDRESSES.
ORDER DETAILS: PURCHASE HISTORY, TRANSACTION DETAILS, AND PREFERENCES.
COUTURE APPOINTMENTS: ANY MEASUREMENTS, FABRIC CHOICES, OR DESIGN PREFERENCES PROVIDED FOR CUSTOMIZATION.
COMMUNICATION DATA: EMAILS, INQUIRIES, AND CUSTOMER SERVICE INTERACTIONS.
1.2 INFORMATION COLLECTED AUTOMATICALLY
DEVICE & USAGE DATA: IP ADDRESS, BROWSER TYPE, OPERATING SYSTEM, AND BROWSING BEHAVIOR.
COOKIES & TRACKING TECHNOLOGIES: WE USE COOKIES AND ANALYTICS TOOLS TO ENHANCE YOUR EXPERIENCE. (SEE SECTION 7 – COOKIES & TRACKING).
1.3 PAYMENT INFORMATION
ALL PAYMENTS ARE SECURELY PROCESSED BY THIRD-PARTY PAYMENT GATEWAYS. WE DO NOT STORE CREDIT CARD DETAILS.
2. How We Use Your Data
WE COLLECT AND USE YOUR INFORMATION FOR THE FOLLOWING PURPOSES:
ORDER PROCESSING: FULFILLING PURCHASES, SHIPPING, AND PROVIDING ORDER UPDATES.
CUSTOMER SERVICE: RESPONDING TO INQUIRIES AND RESOLVING ISSUES.
MARKETING & PROMOTIONS: SENDING NEWSLETTERS, OFFERS, AND UPDATES (YOU CAN OPT-OUT AT ANY TIME).
WEBSITE IMPROVEMENT: ANALYZING BROWSING BEHAVIOR TO ENHANCE USER EXPERIENCE.
LEGAL COMPLIANCE: MEETING UAE REGULATIONS AND FRAUD PREVENTION MEASURES.
3. How We Share Your Data
WE DO NOT SELL OR RENT YOUR PERSONAL DATA. HOWEVER, WE MAY SHARE YOUR INFORMATION WITH:
LOGISTICS & SHIPPING PROVIDERS: TO FULFILL YOUR ORDERS.
PAYMENT PROCESSORS: TO SECURELY HANDLE TRANSACTIONS.
MARKETING & ANALYTICS PARTNERS: FOR ADVERTISING AND WEBSITE ANALYTICS.
LEGAL AUTHORITIES: IF REQUIRED BY UAE LAW OR IN CASES OF FRAUD PREVENTION.
ALL THIRD PARTIES ARE REQUIRED TO HANDLE YOUR DATA SECURELY AND COMPLY WITH APPLICABLE LAWS.
4. Data Storage & Security
WE IMPLEMENT STRICT SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA FROM UNAUTHORIZED ACCESS, LOSS, OR MISUSE.
STORAGE LOCATION: DATA IS STORED SECURELY IN UAE-COMPLIANT DATA CENTERS.
ENCRYPTION & FIREWALLS: WE USE SSL ENCRYPTION AND SECURE SERVERS.
ACCESS CONTROL: ONLY AUTHORIZED PERSONNEL CAN ACCESS YOUR DATA.
WE RETAIN YOUR DATA ONLY AS LONG AS NECESSARY FOR THE PURPOSES OUTLINED IN THIS POLICY OR AS REQUIRED BY UAE LAW.
5. YOUR RIGHTS UNDER UAE LAW
UNDER THE UAE PERSONAL DATA PROTECTION LAW (PDPL), YOU HAVE THE RIGHT TO:
ACCESS YOUR DATA: REQUEST A COPY OF YOUR PERSONAL INFORMATION.
CORRECT YOUR DATA: UPDATE ANY INACCURATE OR INCOMPLETE INFORMATION.
DELETE YOUR DATA: REQUEST THE REMOVAL OF YOUR DATA WHEN NO LONGER NECESSARY.
RESTRICT PROCESSING: LIMIT HOW WE USE YOUR DATA UNDER CERTAIN CIRCUMSTANCES.
WITHDRAW CONSENT: OPT OUT OF MARKETING EMAILS OR DATA PROCESSING (SUBJECT TO LEGAL OBLIGATIONS).
TO EXERCISE YOUR RIGHTS, CONTACT US AT INFO@SARAPEDRAM.COM.
6. International Data Transfers
IF WE TRANSFER YOUR DATA OUTSIDE THE UAE, WE ENSURE IT IS PROTECTED UNDER UAE PDPL STANDARDS. OUR PARTNERS FOLLOW STRICT SECURITY AND CONFIDENTIALITY POLICIES.
7. Cookies & Tracking Technologies
WE USE COOKIES TO ENHANCE YOUR BROWSING EXPERIENCE.
7.1 TYPES OF COOKIES WE USE
ESSENTIAL COOKIES: REQUIRED FOR WEBSITE FUNCTIONALITY (E.G., CART, CHECKOUT).
ANALYTICS COOKIES: TRACK WEBSITE USAGE TO IMPROVE PERFORMANCE.
MARKETING COOKIES: PERSONALIZE ADS AND PROMOTIONS.
7.2 MANAGING COOKIES
YOU CAN MANAGE COOKIE SETTINGS IN YOUR BROWSER. DISABLING COOKIES MAY AFFECT SITE FUNCTIONALITY.
8. Marketing & Communications
WE MAY SEND YOU PROMOTIONAL EMAILS.
YOU CAN UNSUBSCRIBE AT ANY TIME BY CLICKING THE “UNSUBSCRIBE” LINK IN EMAILS OR CONTACTING US AT INFO@SARAPEDRAM.COM.
9. Third-Party Links
OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY SITES. WE ARE NOT RESPONSIBLE FOR THEIR PRIVACY POLICIES. PLEASE REVIEW THEIR POLICIES BEFORE PROVIDING PERSONAL INFORMATION.
10. Policy Updates
WE MAY UPDATE THIS PRIVACY POLICY PERIODICALLY. CHANGES TAKE EFFECT IMMEDIATELY UPON POSTING ON OUR WEBSITE.
11. Contact Us
FOR QUESTIONS OR DATA REQUESTS, CONTACT US:
📍 SARA PEDRAM
📍 BUILDING 2, OFFICE 106, DUBAI DESIGN DISTRICT, ZA’ABEEL 2, DUBAI
📧 INFO@SARAPEDRAM.COM
📞 +971 52 555 9473
THIS PRIVACY POLICY IS COMPLIANT WITH UAE FEDERAL DECREE-LAW NO. 45 OF 2021 (PDPL).